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Warranties and certificates

Warranty terms, certificates and test reports for Ecotent pop-up gazebos, each with its scope of application.

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Certificates, test reports and data sheets

For Ecotent pop-up gazebos there are certificates, test reports and data sheets, for example on the fire behaviour and UV protection of certain tent fabrics, on the printing inks and on the aluminium alloy. Each piece of evidence applies only to the scope named in the respective document. You will find the complete documents in the certificate folder.

This applies to Ecotent pop-up gazebos under the warranty terms of Zingerle Group AG (version of 21 September 2026).

5-year manufacturer’s warranty on defects in the structural components, meaning aluminium profiles, joints and connectors, feet and base plates, opening and folding mechanisms, and paint and surface coating in the case of product-related defects. The period starts on the delivery date.
Lifetime warranty against corrosion of the aluminium frame if the corrosion impairs its function or structural integrity.*
15 years of spare parts availability for the aluminium frame from the date of purchase for purchases from 01.01.2025. Spare parts are chargeable unless the warranty or the law provides otherwise.

* Excluded are special conditions of use, for example frequent or permanent use in sea air or a strongly salty atmosphere.

The roof and textiles are excluded from the 5-year warranty, and statutory warranty rights apply to them. The warranties are voluntary services in addition to the statutory warranty and do not limit mandatory consumer rights.

Since 1 January 2025

15 years of spare parts availability

For all purchases from 1 January 2025, we make spare parts for the aluminium frame of our pop-up gazebos available for 15 years from the date of purchase. For pop-up gazebos purchased earlier, spare parts are available for 10 years.

Spare parts are chargeable. If an original part is no longer available, a compatible or technically suitable part may be supplied. Spare parts availability is a separate voluntary service and extends neither the statutory warranty nor the term of the warranties.

ouR CERTIFICATIoNS

General certifications

Our company is ISO 9001 certified for quality management.
The OEKO-TEX® ECO PASSPORT is in place for the printing inks we use on our tent fabrics. It covers the inks, not the fabrics.
Zingerle Group confirms compliance with the REACH regulation in a declaration. It concerns chemical safety and is not an environmental label.

Warranties and certificates

Warranty terms, certificates and test reports for Ecotent pop-up gazebos, each with its scope of application.

15 years of spare parts availability

ouR CERTIFICATIoNS

General certifications

Certifications of our fabrics

Certificates

Your Ecotent warranties at a glance